1 post tagged “difficult communication”

Today we'll have a look at transmitting barriers. Communication can be difficult if there is something on the way of sending information. 

1. Physical Barriers.  Noisy cafe or bad line connection while you are on the phone can ruin communication.If this is witten message, like email or letter, then formatting it not correctly or having a lot of grammar mistakes can look unprofessional. Such appearance of information may lead to negative results.

To minimise the effect of this barrier one should check if the correct form of letter or email is used in certain situations, check spelling and grammar. If it's a phone talk, then avoiding noisy places would help to maintain good communication. If noisy environment can't be avoided then sending a message can be an alternative way to transfer the information.

2. Conflicting Messages.  Sometimes message can cause a conflict in perception. For example: If a person uses slang or jargon while talking with a person who is not familiar with such expressions then some misunderstandings are likely to happen.

3. Channel Barriers. Choosing an inappropriate medium to convey the message can spoil communication. Giving detailed instructions over the phone can leave both communicators frustrated. 

   Choosing an appropriate channel will help to convey the message properly.

4. Long Communication Chain.  The longer the communication chain, the bigger the chance for message error at the end of the chain.  If too many receivers are involved in receiving and passing the information, then usually the message becomes distorted. The last chain would almost definitely have an altered idea of the message.

Some other communication problems I'll cover in my next post.

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