2 posts tagged “communication work”

     Life doesn't go smooth way all the time . There would be certainly obstacles in your life. Either at work or in personal life there would be a point you have to deal with difficult people. Building a relationship with latter might be taugh. But what if that's necessary? 

     This is especially actual in work environment, where you can't choose your colleguas. There is enough bullies at school and at work. How to stay at work and cope with any kind of communication? Workplace is a place where most people spend a big deal of time. Being surrounded with unpleasnt people would have a negative impact on your life. If you enter your workplace with fear, worriness, agressiveness etc every day, how would you feel in 10 or 20 years?

      Communication with difficult people can go three ways. You can give them one of these responces:

• Aggressive responce. You show you don't tolerate their actions or words by "putting" them on their place. This situation can take a form of personal attack using sarcastic words and looking arrogant, but hopefuly not physical abuse.
• Passive responce. That means not saying or doing anything confrontational and provocative. While this way seems more friendly it can leave one feeling frustrated after the conversation.
• Assertive response. This one is something in between of the two others. You still object but do it without confrontation in more positive and polite way.

    When dealing with difficult people it's good to adopt some assertiveness techniques. The point of being assertive is to feel fine after dealing with any difficult situation. Ideally this should be a win-win result in terms of mutual respect for them and self-respect. There would be no feeling of sorrow, guilt or frustration afterwards.

    What are the possible outcomes of different responces?

    Acting aggressively can lead to loosing of good deals, gaining a feeling of mutual "hate"  and starting the game of revenge, where each would use any opportunity to offence one other. If this is at work it certainly won't serve you in a long term.

    Staying passive won't get you anything but frustration and maybe lower your self-esteem and self-importance.

    Being assertive in difficult situation is the best way of dealing with such. It's likely to be a win-win. You are staying happy about yourself as you stay and show your opinion and yet you are fine with the other person as they feel their opinion counts. The benefits are obvious.

    For more information, please visit Improving Communication in Business and Personal Life 

How many people are complaining about their jobs? There is always something we are not happy with. Boss ignores you, relationship with colleagues at a strain, too much to do, long hours or not enough, salary is too small to satisfy all the needs, too far to commute etc.

       They always say "If you are not happy with your present job, find yourself another one". But will that other one bring a real change? Or something else is involved?.. your attitude, communication with others or tasks you took on to handle? Sometimes it is a poor management and mean colleges though. If there is disrespect and ignorance of simple yet powerful things there would be the same reply. It just how communication works. It's reciprocal.  You can really change a place, although this doesn't guarantee anything.

        In the past I was constantly changing jobs hoping that new place would be better. But in a nut shell they  were all the same just places and people different. What was wrong? Communication between people was OK. Ofcourse there were different individuals, but in most cases we were friendly. I think it just because I hated to be tighten up to the set hours of work. Actually working for somebody else was the most big issue. After I left my last job for maternity leave, it was clear that coming back to hamster wheel would make me depressed from the very first minute I enter the workplace. How can I be useful to the society then?

        Back to work.

        A lot of my coworkers were bad mouthing about their job, responsibilities and wages. The boss is not noticing them, he should pay more etc. But they still considered that looking for something else was too much hazzle. Then why not change something inside your present job? "No one will appreciate this anyway. When boss starts paying me more, I might think to put more effort"- was an often reply. Why not vice versa?

        Maybe something should be done for the boss to notice you. Any initiation would be appreciated. Plus why should he raise your pay if you don't ask for that? Some people though didn't hesitate to ask, but often were refused and thought it was unfair. But bosses have their own problems on their shoulders and there are tens of such individuals, they won't notice one unless you do something to stand out. 

        There are people who take advantage from any situation. They would do anything to be promoted even if that at a cost of others. They would definitely use every opportunity to show their "existence". They would do extra tasks and there is nothing wrong with that. But sometimes things go too far.

        I remember one girl at one of my jobs. She wanted to be promoted to supervisor position and it was such an obvious thing. Every day she would bring coffee or homemade meal for the manager, she reported about others and things like that. And she was so open about this it left me speechless. She got the position and everyone hated her. Does such cost worth the trouble? Does power over people who hate you give you any satisfaction? Such a spoiled relationship with work mates. I wonder what her thoughts were each day she was meeting with people?

      By the way her name was Meana. Maybe names do have some influence on their owner's life?  I wonder